1. Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website.
Contact Form Data
When you fill out a contact or inquiry form on our website, we collect:
- Full name
- Email address
- Company name
- Phone number
- Service interest
- Message content
Analytics Data
With your consent, we collect analytics data via cookies, including pages visited, time spent on pages, referral sources, and general geographic region. This data is collected through Google Analytics 4 and is only loaded after you have provided consent.
Usage Data
We may automatically collect certain information about how you access and use our website, including your browser type, operating system, IP address, and the pages you visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries: We use your contact information to reply to messages and questions you send us.
- To improve our website: Analytics data helps us understand how visitors use our site so we can enhance the user experience.
- To communicate about services: With your permission, we may send you information about our services, updates, or promotional content.
- For analytics: Aggregated and anonymized data helps us measure performance and plan improvements.
3. Cookies and Tracking
We use the following tracking technologies:
- Google Analytics 4: Loaded only with your explicit consent. Tracks usage patterns to help us understand how visitors interact with our site. You can opt out at any time.
- localStorage: We may use browser localStorage to store your cookie consent preference so we do not repeatedly ask for it.
You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website.
4. Third-Party Services
We use trusted third-party services to operate our website:
- Web3Forms: Processes contact form submissions securely. Your form data is transmitted to Web3Forms servers to facilitate email delivery to our team.
- Google Analytics: Provides website analytics. Google's privacy policy applies to data processed through this service.
- Hosting provider: Our website is hosted on a third-party hosting platform. Standard server logs may be maintained in accordance with their policies.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected:
- Contact form data: Retained for up to 2 years from the date of submission, unless you request earlier deletion.
- Analytics data: Retention is governed by Google Analytics retention settings, typically 14 months.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain legal exceptions.
To exercise any of these rights, please contact us at info@ibamails.com. We will respond to your request within 30 days.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our website
- Secure, encrypted form processing through trusted third-party providers
- Restricted access to personal data on a need-to-know basis
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@ibamails.com and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
InfoBiz-Arete
Email: info@ibamails.com
Phone: 678-999-4647