This page describes how InfoBiz-Arete complies with the General Data Protection Regulation (GDPR) and outlines the rights of individuals located in the European Economic Area (EEA), United Kingdom, and Switzerland.
1. Data Controller
InfoBiz-Arete acts as the data controller for personal data collected through this website. As the data controller, we determine the purposes and means of processing your personal data.
Data Controller Contact:
InfoBiz-Arete
Email: info@ibamails.com
2. Lawful Basis for Processing
We process your personal data on the following lawful bases:
- Consent (Article 6(1)(a)): When you submit a contact form, you consent to us processing your data to respond to your inquiry. We also rely on consent before loading any analytics cookies or tracking technologies.
- Legitimate Interest (Article 6(1)(f)): We may process website usage data based on our legitimate interest in understanding how visitors use our site, improving our services, and ensuring the security of our website. We balance this interest against your rights and freedoms.
3. Data Subject Rights
Under the GDPR, you have the following rights with respect to your personal data:
- Right of Access (Article 15): You have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy of it.
- Right to Rectification (Article 16): You have the right to request correction of inaccurate personal data we hold about you.
- Right to Erasure (Article 17): You have the right to request deletion of your personal data in certain circumstances.
- Right to Restriction of Processing (Article 18): You have the right to request that we restrict processing of your personal data in certain circumstances.
- Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object (Article 21): You have the right to object to processing of your personal data based on legitimate interests.
4. Data We Collect
We collect the following categories of personal data:
- Contact form submissions: Name, email address, company name, phone number, service interest, and message content when you fill out our contact form.
- Analytics data: Website usage data, including pages visited, browser type, and general geographic information — collected only with your explicit consent via Google Analytics 4.
5. International Data Transfers
InfoBiz-Arete is based in the United States. If you are located in the EEA, UK, or Switzerland, please be aware that your personal data will be transferred to and processed in the United States, which may not offer the same level of data protection as your home country.
Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission where applicable.
6. Data Retention
We retain your personal data only for as long as necessary:
- Contact form data: Retained for up to 2 years from the date of submission, after which it is deleted unless there is a legitimate reason for further retention.
- Analytics data: Retention is governed by Google Analytics data retention settings, typically set to 14 months.
7. Exercising Your Rights
To exercise any of your GDPR rights, please contact us at info@ibamails.com with the subject line "GDPR Data Request". Please include sufficient information to allow us to identify you.
We will respond to your request within 30 days. In complex cases, we may extend this period by a further two months and will notify you accordingly.
8. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with your local supervisory authority. In the EU, this is typically your national data protection authority. In the UK, this is the Information Commissioner's Office (ICO).
We would, however, appreciate the opportunity to address your concerns before you contact a supervisory authority. Please reach out to us first at info@ibamails.com.
9. Contact Us
For any GDPR-related inquiries, please contact us:
InfoBiz-Arete
Email: info@ibamails.com
