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InfoBiz-Arete

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CAN-SPAM Compliance

last_updated · March 2026

1. Our Commitment

InfoBiz-Arete is fully committed to compliance with the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography And Marketing Act). This commitment applies both to emails sent from our own website and to all email marketing campaigns we manage on behalf of our clients.

As an email marketing and appointment setting company, maintaining the highest standards of email compliance is not only a legal obligation — it is fundamental to our business model and the deliverability results we achieve for clients.

2. How We Ensure Compliance

InfoBiz-Arete adheres to all CAN-SPAM Act requirements in every email we send:

  • Accurate header information: All emails clearly and accurately identify the sender. The "From," "To," and routing information in our emails — including originating domain name and email address — is always accurate and identifies the person or business who initiated the message.
  • Non-deceptive subject lines: We never use misleading or deceptive subject lines. Every subject line accurately reflects the content of the email.
  • Clear identification as advertising: When applicable, our emails clearly disclose that they are advertising communications.
  • Valid physical address: All commercial emails include our valid physical postal address.
  • Clear opt-out mechanism: Every commercial email includes a clear and conspicuous explanation of how the recipient can opt out of receiving our emails in the future.
  • Honor opt-out requests promptly: We honor opt-out requests within 10 business days. Once someone has asked to be removed from our mailing list, we do not sell or transfer their email address to another list.
  • Monitor third-party compliance: When we hire other companies to handle email marketing on our clients' behalf, we monitor their compliance and take responsibility for their adherence to CAN-SPAM requirements.

3. Opt-Out Rights

Recipients of our email communications always have the right to opt out. We handle opt-out requests as follows:

  • Every email we send includes a visible and functional unsubscribe link or clear opt-out instructions
  • Opt-out requests are processed promptly — always within 10 business days of receipt
  • We maintain a suppression list to ensure that individuals who have opted out do not receive further communications
  • We do not charge a fee, require a login, or make recipients take any step other than sending a reply email or visiting a single page on our website to opt out

4. Sender Identification

All commercial emails sent by InfoBiz-Arete or on behalf of our clients include:

  • Clear identification of the sender in the "From" field
  • A valid physical mailing address
  • Use of authenticated sending domains (SPF, DKIM, and DMARC records properly configured)
  • Accurate reply-to addresses that reflect the actual sender

5. Compliance Monitoring

We maintain an ongoing compliance program to ensure our email practices remain in line with CAN-SPAM requirements and industry best practices:

  • Regular audits: We periodically review our email practices and campaign processes to verify compliance.
  • Team training: Our campaign specialists and account managers are trained on CAN-SPAM requirements and email compliance best practices.
  • Deliverability monitoring: We actively monitor inbox placement rates, bounce rates, spam complaint rates, and other deliverability metrics to quickly identify and address any compliance concerns.

6. Contact Us

If you have concerns about any email you have received from InfoBiz-Arete or a campaign we manage, or if you believe we have not complied with the CAN-SPAM Act, please contact us immediately:

InfoBiz-Arete
Email: info@ibamails.com

We take compliance concerns seriously and will investigate and respond to all reports promptly.